Having dealt with Internet audio/video delivery, it's definitely not a money issue -- it's an effort issue. Once the network infrastructure is in place, it is simply a matter of production. The problem is that whoever handles Sycamore Vision doesn't take it seriously. They simply use the one camera that runs on the center jumbo and then pipe in a third-party audio feed.
Having watched quite a few other programs feeds, most of which go through the same vendor that Sycamore Vision uses, I've seen better production put into the broadcast. One that doesn't use the same platform, but is exemplary IMO is Ball State's. They run highlights, other athletic news/highlights as well as alternate camera angle highlights during breaks. I've posted this in other threads and I'll post it again. We have a great radio/TV/film program, a good sports marketing program and people like John Sherman that does great vignettes and you tell me they can't do what Ball State is doing?
The problem, if anything, is likely not having one person in charge over the online experience. I'm going to guess it is assigned to someone else as a tertiary job duty. Like I mentioned above, you have ample FREE resources (in hard dollar terms) as Sherman and players can tape segments and you've got students from those programs that would love to have a resume booster.
As for the ticket office, I'm not sure when things changed but when I was on campus, they had student workers in there pretty much all of the time. Not at ticket windows, but there is an office right behind that where they were and they answered phones and what not. Again, cheap student employment labor.
